ScreenConnect Client Manual Uninstall

Mac OSX

https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Manually_uninstall_an_access_agent


Manually uninstall clientIn case you 'ended' client without uninstalling - Portal will prevent you from re-adding client until you do this


PC
  • Manually uninstall client from Control Panel
  • Reboot
  • Re-install

Mac
  • Finder > Go to folder > /opt
  • Write down specific screenconnect name (i.e. connectwisecontrol-34689fecda0bfecf)
  • Open Terminal
  • Type: sudo su 
  • Enter (takes you to root)
  • Type: Rm -rf /opt/connectwisecontrol-*
  • Enter
  • Type: Rm -rf /Library/LaunchAgents/connectwisecontrol-*
  • Enter
  • Reboot
  • Re-install